2020 – 2021 Customer Testimonials

  • Northcentral Pennsylvania water and wastewater facilities now have a full-service laboratory in their backyards! We changed to White Oak in 2021 and they continue to impress. After our site visit of the lab, any hesitancy to sign up a newer lab was removed. The owners have made a serious commitment to provide lab services in our area and this is no small feat. Consider supporting White Oak Laboratory and you will not be disappointed. We are happy to talk to anyone about our experience with this lab – call us at 814-834-4362 and hit extension 4. -Dwight D. Hoare, P.E., St. Marys Area Water Authority Plant Manager
  • “White Oak Lab’s personal and professional service is second to none in northwest PA. The most accommodating lab with a personal touch.” -Todd
  • “White Oak is very organized. Sample bottles and monitoring calendar show up so all we have to do is fill appropriate bottles and White Oak picks them up. Makes it real easy for us and much appreciated.” -Mike
  • “I’ve worked with many labs and this has been the best by far!” -Frank
  • “Lauren has been in close constant contact throughout the whole experience and a pleasure to work with. The best part about White Oak is the fact that they work around us during our busy season – helping to provide a great (and safe) recreation service!” -Dani
  • “Great service, quick turnaround, very knowledgeable and always a pleasure to work with.” -Dan
  • “White Oak Laboratory has handled all my water testing/questions/paperwork in a professional manner and would not even think of replacing them, or even shopping around they take care or instruct you on how to handle this complicated process.” -Jamy
  • “White Oak cannot be beat for their excellent service and affordable rates.” -Al
  • “It’s great to have a quality lab in our area. Great service.” -Russ
  • “Honestly, dealing with Lauren & Andy was great. They are always polite, professional, & efficient, & willing to go the extra mile to ensure we had the tests and information we needed. ” -Anonomous
  • “Thank you for great professional service.” -Joe
  • “The few requests requested were very well handled during the process start to finish. In future I will contact White Oak Labs overall services. Thanks for the excellent service.” -Douglas
  • “Great customer service! Great owners!” -Katie
  • “White Oak has been incredibly helpful with difficult questions and helping to find appropriate test methods for specific applications. Their knowledge and ability to find answers quickly makes this testing facility rise above the rest!” -Bethany
  • “You guys do great work, friendly, reliable, and courteous.” -Nick
  • “We’d had issues with our water all summer – I was afraid it was not safe for our family to drink. I expressed my concerns to Lauren and she helped me decide what to test for from her experience with others – I was so relieved when it was OK – I will recommend to friends. I appreciate all the help and piece of mind.” -Julie
  • “Very happy with services received. Staff was very knowledgeable & friendly.” -Steve
  • “Results were easy to understand and we received a follow up email to check in a short time later. Friendly and knowledgeable staff.” -Tammi
  • “You folks are great.” -Jim
  • “After struggling for weeks to find an answer to our hot tub water, White Oak Laboratory gave us the knowledge we needed to be sure our water quality was where it needed to be.” -Christine

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